New Patients
We’re so glad you’re here and considering Heal Austin for your care. Becoming a new patient at Heal Austin is a seamless, supportive experience focused on your comfort, goals, and individual health needs. Our team is here to guide you every step of the way so you feel informed, heard, and confident in your care.
Below, you’ll find everything you need to get started, including an overview of our new patient process and what to expect during your first visits. This information is designed to help you feel prepared and at ease as you begin your healing journey with Heal Austin.
Getting Started: The Clarity Call
Your journey with us begins with a Clarity Call — a 30-minute phone or virtual consultation with Dr. Banuelos
- During this call, you’ll discuss your main health concerns, goals, and any relevant background.
- The Clarity Call helps determine the best approach to your care and whether you’d benefit from lab work ahead of your in-person visit.
To book your Clarity Call:
- Click the link below to open the booking page.
- Select Ron as your practitioner.
- Choose “Clarity Call.”
- Pick a time that works for you.
IMPORTANT: Before you can book your Clarity Call, you must:
- Create a Patient Portal account
- Complete all Patient Health paperwork in the portal
This step is mandatory so Ron can review your wellness history and prepare for your call.
How to Prepare:
Choose a quiet, comfortable space for your call, and take a few minutes beforehand to jot down your key concerns, goals, and background you’d like to share.
After your Clarity Call, we’ll schedule your New Patient Consultation—a deeper in-person session to begin your healing plan.
Start your journey with us today.
New Patient Consultation
Once your Clarity Call is complete, our team will schedule your New Patient Consultation for you.
This consultation typically lasts 90 minutes and includes:
- A deeper discussion about your health history, current symptoms, and wellness goals
- Review of any existing labs (if you’ve submitted them in advance or ordered them through us)
- Exploration of emotional and spiritual components to healing, when relevant
If you’ve ordered labs through Heal Austin following your Clarity Call:
- A copy of your results will be prepared for your visit
- You’re welcome to take notes and bring the copy home
Dr. Banuelos will design a personalized treatment protocol that may include:
- Nutritional and herbal supplements
- Dietary guidance
- Lifestyle or energetic recommendations for whole-body healing
After Your Appointment
Before you leave, you’ll receive:
- Your customized Nutrition Schedule, which includes:
- Dosage and timing for supplements
- Any labs to be ordered
- Additional notes from your session
- Any recommended supplements will be prepared and ready for you to take home
You’ll also receive a copy of your Nutrition Schedule via email after each visit. It will be updated at every follow-up.
Follow- Up Appointments
Dr. Banuelos is typically booked 4–6 weeks in advance. To stay on track with your care:
Prefer help scheduling? We’re always happy to assist in person or over the phone
We recommend booking your next appointment online through our scheduling portal