Careers at Heal
Front Desk Administrator with Accounting & Tech Skills
We are seeking a detail-oriented, reliable, and friendly front desk team member who is also confident with numbers, tech-savvy, and organized. While this is primarily an administrative/front desk position, it includes additional responsibilities involving expense tracking, light property management, and basic tech troubleshooting.
This position is part-time, with the possibility of additional hours depending on office needs. Flexibility is highly valued.
About Us
We are a busy functional medicine and acupuncture practice in a welcoming, holistic atmosphere. We emphasize compassion and care for all who come through our doors and offer natural healing solutions for a wide range of health concerns.
The ideal candidate has a passion for a healthy lifestyle, diet, and holistic healing. We value individuals who are a strong cultural fit for our holistic office environment and enjoy working as a team to support one another.
Key Responsibilities
- Front desk support: answering phones, checking patients in/out, managing emails, light cleaning, resetting treatment rooms
- Customer service: creating a welcoming and calming experience for patients while working efficiently
- Shipping & receiving: fulfilling supplement orders and pickups
- Administrative tasks: managing scheduling software (Acubliss), organizing digital records, processing payments (Quickbooks), ordering lab work
- Accounting/Bookkeeping responsibilities:
- Creating and managing monthly expense reports
- Tracking sales commissions for other practitioners in our office
- Property Management:
- Coordinating maintenance and support for tenant units (owned/managed by the clinic)
- Liaising with vendors, organizing repairs, and maintaining basic records
- Technology:
- Providing basic tech troubleshooting (printers, computers, email access, software issues)
- Assisting with updates or minor IT tasks as needed
- Shopify experience is a plus: adding products to the website, making edits, etc.
Qualities We’re Looking For
- Interest in alternative medicine and commitment to a holistic/healthy lifestyle
- Excellent numerical skills and attention to detail
- Strong multi-tasking abilities and time management — this is a fast-paced practice
- Comfort with tech and a willingness to learn new tools and systems
- Proactive mindset — able to work independently, take initiative, and problem-solve
- Friendly, calming, and professional presence for interacting with patients and customers
- Strong organizational skills and clear communication
Preferred Experience
- Customer Service: 1 year (Required)
- Holistic/Wellness Industry: 1 year (Required)
- Experience with QuickBooks and Shopify (a plus)
- Computer proficiency required: Typing, Word, Excel, QuickBooks, FullSlate
- Light bookkeeping or financial reporting experience is a plus
- Experience managing or coordinating with tenants is helpful
Other Details
- Job Type: Part-Time (about 20-25 hours a week)
- Flexible Schedule
- Work Days: Monday to Friday (No weekends)
- Work Location: In-person only
Perks & Benefits
- Monthly supplement allowance
- Health consultation with clinic owner (every 6 weeks)
- Employee discount
- Flexible schedule
Join Our Team
If this sounds like your dream job, please send us your resume and a brief cover letter telling us about yourself and why you’d be a great fit.
- Application Email: heal@healaustin.com
- Application Method: Email with attached resume
- Resume Required: Yes
- Contact Preference: Candidates may email with questions or to follow up
