Careers at Heal

Front Desk Administrator with Accounting & Tech Skills

We are seeking a detail-oriented, reliable, and friendly front desk team member who is also confident with numbers, tech-savvy, and organized. While this is primarily an administrative/front desk position, it includes additional responsibilities involving expense tracking, light property management, and basic tech troubleshooting.

This position is part-time, with the possibility of additional hours depending on office needs. Flexibility is highly valued.

About Us

We are a busy functional medicine and acupuncture practice in a welcoming, holistic atmosphere. We emphasize compassion and care for all who come through our doors and offer natural healing solutions for a wide range of health concerns.

The ideal candidate has a passion for a healthy lifestyle, diet, and holistic healing. We value individuals who are a strong cultural fit for our holistic office environment and enjoy working as a team to support one another.

Key Responsibilities
  • Front desk support: answering phones, checking patients in/out, managing emails, light cleaning, resetting treatment rooms
  • Customer service: creating a welcoming and calming experience for patients while working efficiently
  • Shipping & receiving: fulfilling supplement orders and pickups
  • Administrative tasks: managing scheduling software (Acubliss), organizing digital records, processing payments (Quickbooks), ordering lab work
  • Accounting/Bookkeeping responsibilities:
    • Creating and managing monthly expense reports
    • Tracking sales commissions for other practitioners in our office
  • Property Management:
    • Coordinating maintenance and support for tenant units (owned/managed by the clinic)
    • Liaising with vendors, organizing repairs, and maintaining basic records
  • Technology:
    • Providing basic tech troubleshooting (printers, computers, email access, software issues)
    • Assisting with updates or minor IT tasks as needed
    • Shopify experience is a plus: adding products to the website, making edits, etc.
Qualities We’re Looking For
  • Interest in alternative medicine and commitment to a holistic/healthy lifestyle
  • Excellent numerical skills and attention to detail
  • Strong multi-tasking abilities and time management — this is a fast-paced practice
  • Comfort with tech and a willingness to learn new tools and systems
  • Proactive mindset — able to work independently, take initiative, and problem-solve
  • Friendly, calming, and professional presence for interacting with patients and customers
  • Strong organizational skills and clear communication
Preferred Experience
  • Customer Service: 1 year (Required)
  • Holistic/Wellness Industry: 1 year (Required)
  • Experience with QuickBooks and Shopify (a plus)
  • Computer proficiency required: Typing, Word, Excel, QuickBooks, FullSlate
  • Light bookkeeping or financial reporting experience is a plus
  • Experience managing or coordinating with tenants is helpful
Other Details
  • Job Type: Part-Time (about 20-25 hours a week)
  • Flexible Schedule
  • Work Days: Monday to Friday (No weekends)
  • Work Location: In-person only
Perks & Benefits
  • Monthly supplement allowance
  • Health consultation with clinic owner (every 6 weeks)
  • Employee discount
  • Flexible schedule

Join Our Team

If this sounds like your dream job, please send us your resume and a brief cover letter telling us about yourself and why you’d be a great fit.

  • Application Email: heal@healaustin.com
  • Application Method: Email with attached resume
  • Resume Required: Yes
  • Contact Preference: Candidates may email with questions or to follow up